ace22 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the ace22 platform ("ace22", "we", "us") and its users ("you", "member"). ace22 provides online betting and casino entertainment services to the Bangladesh market.

By accessing the ace22.lat website, creating an account, or using any service, you confirm that you have read, understood, and agreed to these complete terms and conditions.

2.1 Age and Eligibility Requirements

To open an account with ace22, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a legal citizen or resident of Bangladesh.
• You must have a valid national identity card or passport for identity verification.
• You must not be located in any area where use of ace22 services is legally prohibited.

2.2 One Account Rule

Each individual may operate only one ace22 account. If the same person or members of the same household create multiple accounts, ace22 reserves the right to close those accounts and forfeit the associated balances.

2.3 Accuracy of Information

All information provided at registration — name, address, mobile number, date of birth — must be accurate and truthful. Providing false or misleading information may result in ace22 suspending the account at any time.

3.1 Accepted Payment Methods

ace22 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

3.2 Deposit Limits

The minimum deposit amount is ৳200 for all methods. ace22 reserves the right to set or change the maximum deposit limit at any time.

3.3 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes (Bangladesh Standard Time). Your account must be verified to make a withdrawal.

3.4 Verification of Deposits and Withdrawals

To prevent fraud and protect members, ace22 reserves the right to verify any deposit or withdrawal transaction. Additional identity documents may be requested during this process.

4.1 Welcome Bonus

ace22 offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳1,200 bonus and your total balance will be ৳2,200. If you deposit ৳34,000 or more you will receive the maximum bonus of ৳20,000 and your total will be ৳54,000.

4.2 Wagering Requirement

To make the welcome bonus withdrawable, the bonus amount must be wagered 15 times (wagering requirement 15x). Attempting to withdraw the bonus without meeting the wagering requirement will result in the bonus being cancelled.

4.3 General Bonus Terms

• The welcome bonus can be received only once per account.
• A time limit set by ace22 applies to the use of the bonus.
• Attempting to withdraw while a bonus is active may result in the bonus and related winnings being cancelled.
• ace22 reserves the right to change or cancel any promotional offer.
• If bonus fraud is detected, ace22 may close the account immediately.

4.4 VIP Program

The ace22 VIP program has three tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), and Gold (up to 1.2% weekly cashback). Promotion to a higher tier is determined at ace22's discretion based on a player's activity and loyalty. Wagering conditions may also apply to VIP cashback.

5.1 Prohibited Activities

The following activities are strictly prohibited on ace22:

• Creating multiple accounts or operating another person's account.
• Following manipulative betting methods with the intent of meeting bonus conditions.
• Exploiting any technical error or vulnerability in the platform.
• Placing bets using automated software or bots.
• Misconduct, harassment, or threats toward other members or staff.
• Money laundering or transacting through illegal funds.

5.2 Settlement of Results

All game results are determined by ace22's servers and, where applicable, are governed by the systems of third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.). ace22 reserves the right to correct any result displayed incorrectly due to a technical error.

5.3 Betting Limits

ace22 reserves the right to set minimum and maximum betting limits on any game or market. To ensure responsible gaming, ace22 may impose individual limits on any member as needed.

6.1 Password Protection

It is your responsibility to keep your ace22 account login details (username and password) completely confidential. Sharing this information with anyone else is strictly prohibited. ace22 will not be held responsible for any unauthorized activity on your account.

6.2 Reporting Suspicious Activity

If you notice any suspicious activity on your account, contact the ace22 support team immediately. ace22 uses SSL encryption and modern security technology to ensure the protection of the platform.

6.3 Account Verification (KYC)

ace22 may request the completion of an identity verification (Know Your Customer — KYC) process at any time. Withdrawals may be put on hold if verification documents are not provided.

ace22 believes in responsible gaming. We want our members to play for entertainment, not out of addiction. If you feel that gaming is having a negative impact on your life, please visit our responsible gaming page.

• You can set self-imposed deposit or betting limits on your account.
• Self-exclusion can be activated if needed.
• The ace22 support team is ready to assist with any responsible gaming related queries.

For more details, visit our Responsible Gaming page.

All content on the ace22.lat website — logos, designs, text, graphics, software code — is protected under ace22's copyright. Reproducing, distributing, or using this content for any purpose without prior written permission from ace22 is prohibited.

Third-party games and software available on the ace22 platform are subject to the copyright of their respective providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, etc.).

ace22 provides services on an "as is" basis. ace22 will not be held responsible for any loss caused by technical issues, internet connectivity disruptions, or any other uncontrollable factors.

• ace22 does not guarantee uninterrupted availability of the platform.
• Services may be temporarily suspended for maintenance or technical reasons.
• ace22 is not directly responsible for issues caused by third-party game providers.
• Financial risk exists in betting and gaming — ace22 does not guarantee any winnings.

10.1 Closure by ace22

ace22 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Evidence of fraud or deception.
• Money laundering or suspicious financial activity.
• Providing a false identity or information.
• Violation of age-related conditions.

10.2 Closure by Member

You may close your ace22 account at any time. It is your responsibility to withdraw any available balance before closing your account. Any unused bonus will be cancelled after the account is closed.

Our Privacy Policy applies to the collection, use, and protection of ace22 members' personal information. The privacy policy is also an integral part of the agreement with ace22, alongside these terms and conditions.

ace22 uses SSL encryption technology to keep members' personal and financial information secure. We do not sell members' information to third parties.

For any dispute or complaint regarding the use of ace22, please contact our support team first. We are committed to resolving any issue quickly and fairly.

• 24/7 Live Chat (in Bengali) — Contact us directly via the live chat button on the site.
• Email: [email protected]

In the event of any dispute, ace22's decision will be considered final, unless clearly proven otherwise.

ace22 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, ace22 will endeavor to notify members through the platform. However, the latest terms and conditions published on the ace22.lat website will always apply.

Continued use of ace22 after any changes will be taken as your acceptance of the new terms and conditions. It is recommended that you visit this page regularly.

14.1 Entire Agreement

These terms and conditions, the privacy policy, and ace22's other guidelines together form the entire agreement between ace22 and the member. Any previous oral or written discussions are superseded by this agreement.

14.2 Severability

If any clause of these terms and conditions is found to be invalid or unenforceable, the remaining clauses will remain in full effect.

14.3 Waiver

If ace22 overlooks a violation of any one condition, this does not mean that ace22 has given up on enforcing that condition in the future.